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Customer Support  

 

Themes In Design stands behind the products we sell and are willing to offer support to our customers who need a little help. We simply ask that you do the following:

Look through the pages in our FrontPage web templates for information and directions before our purchasing our FrontPage web templates.

Purchasing:

These FrontPage Web Templates are considered Computer SOFTWARE. Due to the nature of what we are selling we will only exchange the original software incase of defective non-working for the same title. 

Before you purchase any web templates here, please be
advised there is


NO RETURN policy.

In short, no currency will be refunded.

 The FrontPage web templates are tested and assembled so they work before they are  made available for purchase. I have even provided you with a complete working preview of the FrontPage web template before purchase.

 In the event I made a packaging mistake, I will fix this mistake and return the corrected product to you.

New designers please make sure you understand the CORRECT steps in using a FrontPage web template before purchase. When working with  web templates, it can get frustrating if you do not know how to work in tables.

  •  If I make a mistake in a web template in packaging, I will correct the situation and email you a replacement copy within 72 hours after the first initial contact. This gives me time to correct any package or design problems, then repackage it and send back to you.

    Email or Phone: 734-384-5953

    While I do not have the means to coach users in the finer points in HTML design or FrontPage, I will offer some guidance as to learning "some" simple techniques in working with HTML on your phone call. If you still have problems understanding and working with a web template I will work with you on an in-depth basis for an hourly consultant fee of $30.00 per hour paid in advance.